Support
Answers to the questions we get most. If yours isn’t here, write to us: the founder answers personally.
Contact us
contact@getlesto.app · we usually reply within two business days. For a bug, tell us your iPhone model, your iOS version and what you were doing.
The app
Which devices does Lesto run on?
iPhone, with iOS 16.4 or later. The app is designed for iOS 26. There’s no Android version for now.
Do I need to create an account?
No. You open the app, answer a few questions to set your goals, and you’re off. No email, no password.
What’s free, and what’s Premium?
Everything you need to log is free, with no time limit and no ads: workouts, programs, meals, barcode scanning, supplements, measurements, full history, charts, 3D body and export. Premium adds the AI coach, the program generator, meal photo analysis, meal suggestions and plans, advanced analytics and customization.
Where do the foods and their nutrition values come from?
Generic foods come from the Ciqual 2025 food composition table published by the French agency Anses (3,484 foods), built into the app and usable offline. Packaged products come from Open Food Facts, a collaborative database: if a product is missing or looks wrong, create your own food in Lesto, or fix the entry on openfoodfacts.org.
Your data
Where is my data stored?
On your iPhone. Lesto has no server that keeps your log. Only three features send data when you use them (the AI coach and photo analysis, with your consent, and product search): the details are in the privacy policy.
How do I back up, and switch phones?
Lesto makes an automatic backup on your phone every day. To move to a new iPhone, you have two options:
- restore your new iPhone from an iCloud backup or from your old iPhone: Lesto comes back with your data;
- or, in Lesto, go to Settings › Data: export a full backup (.lesto file), send it to your new iPhone, then tap “Restore a backup”.
Remember to export a backup every now and then and keep it somewhere else (Files, iCloud Drive, a computer): if you delete the app, its data is deleted with it.
I’m coming from Hevy. Can I bring my history?
Yes. In Hevy, export your workouts as CSV, then in Lesto: Settings › Data › Import from Hevy. Exercises are matched to Lesto’s (you confirm the uncertain ones) and personal records are recalculated. Workouts already in Lesto are skipped, so you can re-import without duplicates.
How do I export or delete all my data?
Settings › Data. Export is free: a full backup, or CSV files by category that open in Numbers, Excel or Google Sheets. “Delete all my data” erases everything Lesto has stored on your phone; it’s permanent, so export first if you want to keep a copy.
Does Lesto connect to Apple Health?
No. You log your weight, measurements and workouts directly in Lesto.
The AI coach
What can the coach do?
It reads your log and speaks gym. A few examples:
- “Did bench 4x8 at 80 and pull-ups 3x10”: it prepares the workout, you save it;
- “3 eggs and a slice of toast this morning”: it adds your meal with its macros, which you can adjust;
- “Give me a 45-minute leg workout”: it builds a workout;
- “How much protein do I have left?”, “Can I train legs today?”, “How’s my bench press going?”.
It never changes your log without your confirmation, and every addition can be undone with one gesture.
Does the coach send my data anywhere?
Yes, and only with your consent, asked before first use: your question and the parts of your log needed to answer it go through a Lesto relay server, which doesn’t keep them, to OpenAI’s GPT model, which doesn’t use them for training. It’s all detailed in the privacy policy. You can withdraw your consent in Settings › Privacy.
Can the coach make mistakes?
Yes, like any AI: check what it suggests before you confirm. Its advice is general fitness advice, not medical advice. If you have pain, an injury, are on medication or are pregnant, ask a healthcare professional.
Does the coach work offline?
Partly. Without a connection, it handles simple requests (what you ate, your last workout, your remaining protein, “I took my creatine”) and shows an icon to let you know. For everything else, it needs a connection.
Subscription
How do I cancel my subscription?
On your iPhone: Settings › your name › Subscriptions › Lesto › Cancel Subscription, at least 24 hours before the renewal date. You keep Premium until the end of the paid period, and all your data stays yours, on the free version.
I got a new iPhone. How do I get Premium back?
Sign in with the same Apple Account, then, in Lesto, open the Premium screen and tap “Restore”. Your subscription is tied to your Apple Account, not to your phone.
How do I request a refund?
Payments are processed by Apple, so refund requests go through reportaproblem.apple.com. Write to us too if something’s wrong; we’d rather know.